Continued from Theft! Part 1.
Here’s a course of action to take if you find yourself the victim of the unfortunate event of theft of your gear.
1. Call the Police. Since it is not a crime in progress, but rather reporting one that was committed the officers they dispatch arrival not be immediate. For us, it took about ½ hour for them to show up. This is one of those times when traveling with entertainers somehow promotes you to a higher priority and promotes you to the front of the line. It was nice their sympathy seemed genuine, too.
2. While you’re waiting for the police to arrive, take some pictures of the damage with your camera or phone if you still have it. If those items were stolen highly consider borrowing one. Take pictures of the damage, of course, and also of the surroundings for record.
3. Compile a list of what was stolen, so when the police arrive you’re not racking your brain trying to recall or prioritize. List the big, expensive important stuff first. You may not be aware of all that was taken, but don’t sweat not having the complete list for the police. The report can be amended.
4. Ask around to see if anyone witnessed the theft. Write down their contact info and any details they remember. Scope the area to see if there are any security cameras and try to identify which store or service operates them. Include this to you notes for the police.
5. After the police arrive and record your report, ask how you can acquire the official police report. Obviously, since you’re from out of town running down to the police office in a couple of days will not be an option. The police report will be crucial in getting your insurance claim or claims off the ground.
6. Call your insurance company and report your claim, providing them with the police report number. Ask you agent for serial numbers of the gear you’ve insured to provide to the police.
7. Call and cancel any stolen credit and debit cards.
8. Take a deep breath. You may have been robbed, but thankfully you haven’t been murdered. While you might be angered at the theft, be polite, respectful and professional with the police. They didn’t take your gear; they’re the ones that are helping you get it back.
The next steps will be getting back on the road and formulating a game plan how to pull off the next gig without the pieces of gear now missing.
Since we had to roll on down the road, we sent our bass player to Home Depot to buy a sheet of clear plexiglass and some duct tape to temporarily repair the smashed-out window. It was January and cold outside, and we had a long way to go.
Next week, we’ll look at ways to insure yourself: for both the replacement of your gear and the ability pull off a show without it.
You might also be interested in:
and from our sister publication, L2p Network: